![]() Do not move the headset or jostle the USB Connection during this process.ġ) Disconnect the transmitter from the computer and connect it to your PlayStation, to a different USB port than the one you were using previously.ģ) Wait 1 minute and allow the headset and transmitter to re-pair. This update process will take a few minutes to complete. If the Audio Hub does not prompt you to update, please try steps 1-5 again. The Audio Hub will prompt you to update the headset. The LED should then blink Red once per second. The Audio Hub iOS and Android versions cannot be used for this recovery process.ġ) Start the recovery process with the Headset powered OFF and transmitter disconnected.Ģ) Connect the transmitter to a USB port on your PC.ģ) Connect the headset via USB cable to a different USB port on your PC.Ĥ) Using a paper clip or similar, press in the pinhole button on the transmitter. NOTE - The recovery process described here can only be performed using the Audio Hub Windows or Mac versions. If you have not already done so, please download the latest version of the Windows Audio Hub: ![]() Please follow the recovery process for your headset and transmitter, as outlined below. “Try this way of updating the firmware and let us know if it fixes the issue with updating your headset ? If anyone else has any luck with this let me know! But here’s what they have to say as of now about it. ![]() I’m at work so I haven’t been able to test this out yet. This is a copy and paste of what they came back with. ![]() Alright folks went to turtle beach about this as I still am unable to update successfully to the new firmware. ![]()
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